21. Coaster-led convos
When guests are seated at Granite City Food & Brewery, each diner gets a coaster printed with an icebreaker such as “What’s the worst lie you ever told your mother?” that the server must ask the guests to answer. It’s one of several things servers have to do under the concept’s new image, designed to be more “fun.”
20. Extended parental leave
In a move that aims to set new standards for restaurants, fast casual Sweetgreen has expanded its perks for employees to include five months of paid leave for new parents. The leave extends beyond new mothers to fathers, adoptive parents, foster parents and “others with new additions to their families,” the chain said. The leave is available to all employees who have been on the payroll for at least six months.
Hannah’s Bretzel makes sure its customers know its better-for-you stance, even after they’ve ordered. The fast casual provides health-forward information on its e-receipts for digital orders. In a “Did You Know” section, it highlights that “High intake of whole grains has been associated with help in weight management, reduced risk of heart disease, some cancers and Type 2 diabetes,” and continues with more information on grains.
California Pizza Kitchen is targeting families with catering packages specially designed for this group. It offers Dinner for 4 and Dinner for 6 options to ease ordering dinner for a family. The chain also offers a CPKids catering package that includes some of its classic pizzas and pastas for up to 12 diners.
Upscale-casual chain Cooper’s Hawk Winery & Restaurants rewards general managers and executive kitchen managers with free BMW leases for three years based on their ability to develop staffers. At a time when good labor—especially at the management level—is hard to come by, the program encourages managers to develop and mentor quality employees and build new leaders, even as they work on the day-to-day business.