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coffee

Operations

Inside the new Starbucks/Amazon Go hybrid in NYC

The store offers a high-tech, contactless experience in what Starbucks bills as a comfortable “third place” environment. But does it deliver on both?

Financing

Dutch Bros sales improve despite 'headwinds,' thanks to loyalty

The company’s new rewards app has already proven popular among customers and it is looking for new capabilities to improve it further.

The company plans to open its largest number of global cafes after it closed domestic units to shift its focus to takeout.

The company says the wage increases it is planning to make next year will hurt margins. But executives say the investments are important as it expects customer count to return.

Baristas with at least two years of experience will get a raise in January as the chain pushes pay higher and vows more training and referral bonuses.

The Canadian doughnut and coffee chain has overcome pandemic shifts in the morning and at lunch. But its evening hours remain behind.

RB’s The Bottom Line examines a key decision in the coffee giant’s 50-year history: Its decision to close hundreds of stores during the Great Recession.

The Minneapolis-based coffee chain is making a big bet on its drive-thru concept, one it designed with some assistance from its top operators.

The 14-unit chain, which launched just 14 months ago, operates micro cafes and coffee carts in New York City.

The Minneapolis-based chain on Wednesday launched home delivery for weekly or monthly subscriptions of coffee, tea and ready-to-drink, canned beverages.

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