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Leadership

As vandalism grows and questions mount, Starbucks CEO condemns violence

 By Jonathan Maze on Dec. 19, 2023

Laxman Narasimhan did not mention Israel or Hamas by name when, in a letter on Tuesday he said that “misinformation” about Starbucks’ position has helped lead to vandalism at its stores. “We stand for humanity.”

Consumer Trends

Breakfast visits up as more workers return to the office

 By Patricia Cobe on Dec. 15, 2023

Consumers purchased breakfast at restaurants more frequently over the past year and the biggest spenders were men.

Operations

Labor groups nominate 3 to the Starbucks board

By Jonathan Maze on Nov. 22, 2023

The Strategic Organizing Center, a coalition of labor groups, is targeting the coffee giant’s board, arguing that the company’s fight against unions hurts the brand.

Beverage

Starbucks' global locations offer unique takes on holiday beverages

By Patricia Cobe on Nov. 21, 2023

From a Chestnut Praline Latte in the Caribbean to Japan’s Strawberry Merry Cream Frappuccino, stores in different parts of the world celebrate with seasonal drinks that reflect the culture.

Financing

Joe & the Juice has a new majority owner

By Lisa Jennings on Nov. 13, 2023

Investment firm General Atlantic has agreed to take a majority stake in the global coffee, juice and sandwich chain with plans to expand franchising.

Beverage

It's beginning to smell a lot like peppermint, everywhere you go

By Patricia Cobe on Nov. 09, 2023

Peppermint is pushing out pumpkin spice and taking over beverage menus for the holidays, with coffee chains leading the way.

Financing

Dutch Bros' strong margins give the company flexibility as wages are set to soar

By Jonathan Maze on Nov. 08, 2023

The drive-thru beverage chain’s shop profit margins soared last quarter, to 31%, thanks to a combination of price hikes and efficiency. It will help with California wages set to increase next year.

Financing

Record demand drove strong Starbucks sales last quarter

By Jonathan Maze on Nov. 02, 2023

The chain’s U.S. same-store sales rose 8% as more customers ordered more products and more add-ons and its loyalty membership hit a record.

Financing

Starbucks plans more stores and more technology

By Jonathan Maze on Nov. 02, 2023

The Seattle-based coffee giant believes it has plenty of room to add more stores in the U.S., but it also believes that efficiencies can cut $3 billion in costs over the next three years.

Leadership

Scooter's Coffee names Joe Thornton CEO

By Jonathan Maze on Nov. 01, 2023

The chain’s president will take over at the drive-thru coffee chain for the retiring Todd Graeve on Jan. 1.

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