Starbucks defends its China strategy, even as rival Luckin surges

The coffee shop chain expressed confidence in its key China market despite soft sales there. “We are not interested in entering the price war.”


Starbucks loses the occasional customer

The coffee giant reported strong results from its loyalty members, who came into its shops more often and spent more in the process. But everybody else was a problem.

The coffee giant will start selling its Oleato beverages throughout the U.S. this week and is adding a new option for good measure.

The coffee chain’s sales and traffic slowed from October through December, according to the research firm Earnest Insights, the latest evidence of a slowdown.

Management says it’s regearing for life as a partially unionized business, in part by improving baristas’ experiences.

More than a year into the job, “Laks” is putting his stamp on the coffee giant. His efforts will be critical to the venerable company’s future.

Once known for being a “third place” between work and home, the coffee chain has evolved into a convenience-focused giant serving increasingly complex, customized beverages. Keeping pace can be difficult.

The global coffee maker is buying the coffee chain’s roasting operations and will start supplying coffee for the 800-unit chain.

A Deeper Dive: Peter Romeo joins the podcast to discuss Starbucks’ numerous moves and CEO Laxman Narasimhan’s immersion into the culture.

The drive-thru beverage chain named a trio of new executive hires under new CEO Christine Barone. It plans continued aggressive growth but is tweaking that strategy to be more thoughtful.

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