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Coronavirus Resources

Operations

Best practices for weathering a second COVID wave

The restaurant industry had never faced a situation like the pandemic. What have operators learned that could help them survive the next onslaught? Here’s what we’re hearing.

Operations

How to avoid a blowup when guests refuse to wear masks

The CDC updated its guidelines yesterday for keeping the confrontations from escalating into violence. How well do your policies conform?

Operations

In memoriam: Temporary restaurant closures become permanent for independents amid the coronavirus crisis

By Heather Lalley on May 08, 2020

The coronavirus crisis is decimating independent restaurants. Here are just some of the many iconic independents that have recently announced permanent closures in the wake of the coronavirus pandemic.

Financing

BJ's nears break-even point, even at 25% capacity

By Peter Romeo on May 08, 2020

Stores in Texas have generated $20,500 in weekly on-premise sales, even with three of every four seats out of use.

Operations

What's necessary to reopen? Depends on where you are

By Peter Romeo on Apr. 27, 2020

The requirements or recommendations for resuming dine-in service vary widely from state to state, if they exist at all. Here's a sampling, along with some of the few near-constants.

Operations

Tenn., Ga. set reopening standards for restaurants

By Peter Romeo on Apr. 24, 2020

With dining rooms set to reopen in both states Monday, operators have been given new safety operating protocols.

Operations

What will operations look like after states reopen dining rooms?

By Peter Romeo on Apr. 21, 2020

Most states are still drafting the guidelines, but a few glimmers have emerged.

Operations

First Watch closes more than 300 corporate stores

By Peter Romeo on Apr. 14, 2020

The breakfast and lunch chain pledged to provide restaurant managers with a bonus when they're rehired so their annual pay for the year will remain the same.

Workforce

CDC updates best practices for protecting restaurant staffs

By Peter Romeo on Apr. 09, 2020

For the first time, the federal agency said it's OK to hire essential workers who may have been exposed to the coronavirus. Just take their temperature and have them wear face masks.

Operations

FDA suspends menu-labeling rules

By Peter Romeo on Apr. 08, 2020

Chain restaurants now have the leeway to change their takeout and delivery menus without updating nutritional disclosures accordingly.

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