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earnings

Operations

Shake Shack soars on Q4 recovery. But will omicron erase those gains?

 By Heather Lalley on Jan. 11, 2022

The latest COVID surge has meant reduced sales for the fast casual in recent weeks as it is forced to temporarily close restaurants and limit store hours.

Financing

Big Burger King franchisee Carrols says omicron hurt its sales

 By Jonathan Maze on Jan. 10, 2022

The company’s results were improving in the fourth quarter but worsened in the last two weeks of December.

Financing

Labor woes continue to plague El Pollo Loco

By Heather Lalley on Jan. 10, 2022

The fast-casual chicken chain said decreased staffing levels forced it to cut operating hours and sales channels last quarter.

Financing

Krispy Kreme raises its earnings guidance, but investors balk anyway

By Jonathan Maze on Dec. 20, 2021

The doughnut chain’s stock plunged 7% even after the company said earnings and profits would be better than expected.

Financing

Olive Garden hints at end of Never-Ending Pasta Bowl

By Joe Guszkowski on Dec. 17, 2021

Executives said the popular promotion had negative impacts—and it did just fine without it this year.

Financing

Vaccine mandates, fewer private parties bring slowing sales for Dave & Buster’s

By Heather Lalley on Dec. 08, 2021

The food-and-games chain said it saw same-store sales dip in Q3 in markets that required patrons to be vaccinated and that its special events business remains far from 2019 levels.

Operations

Cracker Barrel has high hopes for its delivery business

By Joe Guszkowski on Nov. 23, 2021

The chain expects its virtual brands and ghost kitchens to generate incremental sales, though it’s still too early to tell just how well they’ll do.

Financing

Supply chain and labor issues hurt Jack in the Box sales

By Jonathan Maze on Nov. 23, 2021

The burger chain estimates that closing hours and problems getting products hurt same-store sales by 4% last quarter.

Financing

Cracker Barrel gets back to pre-COVID form—sort of

By Joe Guszkowski on Nov. 23, 2021

The chain’s same-store sales are back to status quo thanks to better staffing. But the underlying business looks a bit different.

Financing

Jack in the Box turns to technology and training to ease its labor shortage

By Jonathan Maze on Nov. 23, 2021

With sales hurt from a lack of workers, the burger chain is turning to a variety of strategies to keep workers, including automated shake machines and mobile applications.

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