earnings

Operations

Potbelly outlines its big growth goals

The 443-unit fast-casual sandwich chain said it intends to grow to 2,000 locations in the next decade and become a largely franchised operation.

Technology

Applebee’s and IHOP are getting a high-tech makeover

Parent Dine Brands is investing heavily in new POS systems, a loyalty program and other technology, which it views as key to long-term growth.

The pizza chain offered a bleak assessment of its labor issues so far this year. It is also raising the price of its “Mix and Match” offer to $6.99 for delivery customers.

The purchase, which closed in December, came as restaurant margins thinned due to rising labor and commodity costs.

The burger chain generated a profit for the first time in four years last year thanks to its move to counter service, eliciting Sardar Biglari’s comparison to the Italian sculptor.

The 1,000-unit franchisee’s adjusted EBITDA margin was more than cut in half last quarter thanks to labor and beef cost inflation. It is reducing its 10-piece chicken nuggets to eight.

The steakhouse chain is ramping up development with plans to open five to seven new locations a year.

The combined impacts of the delta and omicron surges cost the fast casual $8 million in estimated revenue from temporary closures and reduced hours during the fourth quarter.

Olo Pay will enable one-click payment for customers at hundreds of restaurant brands. Both moves are part of the company's efforts to streamline technology.

The chain is focusing on building traffic and staff while doing its best to manage rising costs.

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