franchising

This week’s 5 head-spinning restaurant moments: Quiet progress

By Peter Romeo on Aug. 03, 2018

Starbucks has vowed to cut unit-level administrative tasks in half, while Del Frisco’s is reducing its dependence on beef. And those aren’t the only ways restaurant operators are subtly improving their lot.

Operations

The Big Mac family gets its newest McDonald’s franchisee

By Jonathan Maze on Jul. 29, 2018

Nick Delligatti, the great-grandson of Big Mac inventor Jim Delligatti, becomes McDonald’s first fourth-generation operator.

Operations

This week’s 5 head-spinning restaurant moments: 1 more inch

By Peter Romeo on Jul. 27, 2018

A cattle rustling by one of Chick-fil-A's competitors was just one instance of operators pushing the traditional boundaries of the restaurant business this week.

Financing

Chick-fil-A is taking on Toronto

By Jonathan Maze on Jul. 25, 2018

The fast-growing chicken chain is opening its first franchises outside of the U.S. in Canada in 2019.

Financing

U.S. franchisees sue Tim Hortons

By Jonathan Maze on Jul. 25, 2018

Operators accuse the system of improper charges and placing restrictions on their ability to sell their restaurants.

Financing

7-Eleven franchisees square off with their franchisor

By Greg Lindenberg, Editor, CSP on Jul. 24, 2018

Rank-and-file operators say they’re being pressured to sign a new franchise agreement that cuts too deeply into their profits.

Operations

Landmark joint employer test is back on

By Peter Romeo on Jul. 18, 2018

A judge rejected the proposed settlement that would have averted the need for courts to decide when restaurant franchisees and franchisors are joint employers.

Workforce

7 franchise chains agree to drop ‘no-poaching’ bans

By Peter Romeo on Jul. 13, 2018

The agreement with Washington’s attorney general comes as the chief legal officers of 11 other states are pursuing an investigation into the practice.

Financing