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new york city

Operations

Inside the new Starbucks/Amazon Go hybrid in NYC

 By Patricia Cobe on Nov. 22, 2021

The store offers a high-tech, contactless experience in what Starbucks bills as a comfortable “third place” environment. But does it deliver on both?

Operations

NYC's vaccine mandate has been a disaster for restaurants, study finds

 By Peter Romeo on Oct. 28, 2021

Operators have lost both business and staff because of the requirement, according to an industry association.

Food

Daniel Boulud is bullish on fine dining, opening three new restaurants in the last year

By Patricia Cobe on Oct. 15, 2021

The celebrated chef also renovated his NYC flagship, Restaurant Daniel, and has more projects in the pipeline.

Workforce

NYC grants protections to food delivery workers

By Joe Guszkowski on Sep. 23, 2021

The landmark package of bills addresses bathroom access, payment policies and more.

Operations

Carmine’s Italian Restaurant is primed to reopen in Times Square as Broadway shows resume

By Patricia Cobe on Sep. 14, 2021

New York City’s Great White Way was dark for the last 18 months, and Carmine’s highest volume location was closed. The restaurant reopens today with high expectations.

Technology

NYC will require delivery companies to share customer data with restaurants

By Joe Guszkowski on Jul. 29, 2021

The landmark legislation was part of a group of bills approved Thursday that put limits on third-party delivery providers.

Operations

New York officially reopens, but customers still dine outside

By Patricia Cobe and Peter Romeo on May 22, 2021

Some restaurateurs find the state's new guidelines confusing, while others find it a call to action. Customers simply enjoy the nice weather.

Operations

NYC get tentative go-ahead to re-open dining rooms starting Valentine's Day

By Peter Romeo on Jan. 29, 2021

Service will be capped at 25% of maximum seating levels.

Financing

More states and cities tell restaurants to end dine-in service

By Jonathan Maze, Heather Lalley and Peter Romeo on Mar. 15, 2020

Maryland, New York, New Jersey, Connecticut and Kentucky have all restricted establishments to takeout and delivery as coronavirus disruptions spread.

Operations

NYC probes third-party deliverers’ business practices

By Peter Romeo on Jun. 28, 2019

In what’s believed to be a first-of-its-kind hearing, the City Council pressed operators and outside services for information on how third-party delivery works and what issues need to be resolved.

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