operations

Mystery shopping secrets

By Joan M. Lang on Jan. 06, 2014

We sent mystery shoppers into more than a dozen chains for a look at the operations through the customers’ eyes. Which chain topped our secret diners’ lists? The answer may surprise you.

AEA Acquires Pactiv Forming Pregis

By Restaurant Business Staff on Oct. 13, 2005

Effective immediately, the acquired businesses will operate as Pregis Corp., a new entity."This venture presents opportunities for our customers, employees...

Obamacare Watch: Exchanges delayed

By Kelly Killian on Feb. 14, 2014

In the still of the night—er, Thanksgiving weekend—the Obama Administration announced it will delay the rollout of online marketplaces (called SHOP exchanges) where, under the Affordable Care Act, small business owners can shop for policies to cover employees.

Industry Leaders Forecast Growth Year in 2006

By Restaurant Business Staff on Jan. 06, 2006

The marketing group and vendor executives expressed their bullishness about business next year and beyond, some even forecasting double-digit growth...

Leadership

Pinkberry's need for speed

By Patricia Cobe on Mar. 31, 2014

Laura Jakobsen, senior vice president, marketing and design at Pinkberry, gives advice to women striving to become innovative leaders.

Total Food Industry M&A Activity Declines

By Restaurant Business Staff on Apr. 05, 2006

Activity was down 8.0% from 2004 and down a significant 49% from the 637 transactions recorded in 2000, the Food Institute reported. "Activity may have...

Tween angst

By Kelly Killian on May 01, 2014

Restaurants are like totally ignoring older kids with not-so-easy restaurant menu transitions.

Ask the butcher

By Restaurant Business Staff on Jul. 15, 2006

Q&A with Ron Savenor

Restaurant trends from across the pond

By Patricia Cobe on May 27, 2014

The British restaurant scene is booming, according to Peter Backman, an annual visitor to the National Restaurant Association Show in Chicago. Backman sat down with Senior Editor Pat Cobe to share some other insights into what's trending in the U.K. Did someone say "fast casual"?

Distributors Rave Over New Technology and Lessons Learned at Workshops

By Restaurant Business Staff on Oct. 16, 2006

The event at the George International Convention Center here attracted representatives of large and small distributors to a productivity forum that by design...

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