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Leadership

Taco John’s names Heather Neary CEO

 By Heather Lalley on Mar. 20, 2024

Neary spent 15 years with Auntie Anne’s and most recently served as brand president at quick-service franchisee KBP Brands. She’s charged with ushering in a “new era of growth” at the Mexican fast-food chain.

Leadership

Chris Kempczinski to become McDonald's chairman

 By Jonathan Maze on Mar. 19, 2024

The fast-food chain is combining the CEO and chairman roles for the first time in 20 years as longtime director and Chairman Enrique Hernandez steps down.

Financing

Subway inks a new international development deal

By Jonathan Maze on Mar. 19, 2024

The fast-food sandwich chain reached a deal with McWin Capital Partners to take over management of the restaurant brand in France, the Czech Republic, Luxembourg and Belgium.

Beverage

Subway is switching to Pepsi

By Jonathan Maze on Mar. 19, 2024

The sandwich chain's U.S. restaurants will make the switch from Coke to Pepsi beverage products in the U.S. starting in 2025. Such moves among the biggest fast-food chains are rare.

Financing

Is Chili's cheaper than McDonald's? It's complicated

By Jonathan Maze on Mar. 18, 2024

Fast-food price increases have made price points between the two brands closer than ever. But there is a better comparison for the casual-dining restaurant chain.

Leadership

Starbucks is making some big changes to its leadership team

By Jonathan Maze on Mar. 18, 2024

The coffee shop giant named Michael Conway CEO of North America while CMO Brady Brewer takes the helm at Starbucks International.

Marketing

So much for Starbucks' journey into the metaverse

By Jonathan Maze on Mar. 18, 2024

The coffee shop chain told customers late last week that it would end its Starbucks Odyssey NFT virtual restaurant loyalty program experiment "to prepare for what comes next."

Technology

McDonald's hit with a system outage in some parts of the world

By Jonathan Maze on Mar. 15, 2024

Restaurants in Japan, the U.K. and Australia were among those hit with an IT outage. The company says the issue is now being resolved.

Financing

Subway's franchisee association signals a more aggressive stance

By Jonathan Maze on Mar. 14, 2024

The North American Association of Subway Franchisees said it has hired Robert Zarco, signaling a different tack in its relationship with the franchisor.

Leadership

Sami Siddiqui named CFO of Popeyes parent Restaurant Brands International

By Jonathan Maze on Mar. 14, 2024

Jeff Klein will replace him as president of Popeyes in the U.S. and Canada. Thiago Santelmo was named president of international.

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