Quick_Service

Leadership

Whataburger names former Starbucks executive COO

Debbie Stroud, who also spent 27 years with McDonald's, will take over operations at the 900-unit Whataburger.

Technology

How Taco Bell and KFC are using technology to lower their food costs

The fast-food restaurant chains are using artificial intelligence to make their weekly supply orders, which is designed to increase accuracy and cut back on food waste.

The Bottom Line: High food costs and more discounts led to profit declines at the fast-food chain’s restaurants. Now imagine what would have happened if its sales weren’t thriving.

Tech Check: The Perfect Co. gamified the back of house to make workers more efficient. Restaurants are lining up to try it.

The owner of Taco Bell, KFC, Pizza Hut and Habit has opened a new restaurant every hour over the past two years, despite challenges in its two biggest markets.

The fast-food chicken-sandwich chain is jumping on the plant-based bandwagon with a cauliflower version of its most popular menu item.

Same-store sales at the Mexican fast-food restaurant chain rose 11% in the fourth quarter. The company sold 45 million Mexican Pizzas last year. And breakfast improved following new ads featuring the comedian.

Operators say their profits are down, despite strong sales, due to soaring food costs and discounts on the mobile app. That, plus tough new standards and more frequent inspections, are contributing to an environment some call “toxic.”

Technomic's Take: Restaurant traffic during the snacking daypart plunged last year. How should operators prepare once diners come back?

Restrictions and a COVID surge in December hammered sales in the Seattle-based coffee chain's second-biggest market. But Starbucks still has big plans for the country.

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