technology

Leadership

Pinkberry's need for speed

Laura Jakobsen, senior vice president, marketing and design at Pinkberry, gives advice to women striving to become innovative leaders.

Blog: Taking the Starbucks experience one step further

The self-professed lifestyle brand is about to add another tech-based service that may ultimately become a common restaurant amenity. But that’s the point of what’s been an effective strategy in the view of one investor-observer.

Digital advances are coming with some lingual ones as well. Here’s how the restaurant industry glossary is being rewritten to reflect advances on the tech front.

Few things are more upsetting to fashion-conscious diners than indications they’ve fallen behind the times. Eater.com’s recent report on the state of restaurant technology provides trendinistas with a checklist to gauge their use of restaurant-related technology against the norm.

Foodservice manufacturers introduced an array of new equipment at last week’s NAFEM Show in Anaheim, much of it boasting digital controls and “smart” operating systems. Several companies showed attendees how to integrate their equipment into a concept-within-a-concept as a way of solving a problem or exploiting an opportunity. Here are three examples.

Customers will be able to use their AmEx rewards points, earn premiums through a new loyalty program and manage their own wait times remotely.

The chain is promising speedier and easier use, along with more functionality.

The frictionless-service model was selected as Restaurant Business' 2016 Tech Accelerator of the Year.

Some of the customers in the drive-thru lane at a Meatheads restaurant never bother to order at the speaker, knowing their order was taken long before they drove up.

Operators say the right kitchen display system can streamline order fulfillment and costs.

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