Proprietary content available exclusively to members.


Will Starbucks' union vote touch off a new labor crisis?

What happens in Buffalo, N.Y., during the next few weeks could yield an answer. And the situation isn't looking good for the coffee giant.


How struggles in 2020 positioned indies for future success

Top-earning independent restaurant operators share the strategies they’re using to fight back against the latest industry woes.

The Bottom Line: Cash flow is at record levels for many operators, valuations are strong, but the operating environment remains brutal.

The Bottom Line: The CEO of Inspire Brands foresaw changes that would give big companies a huge advantage. That’s exactly what has happened.

Leading independent restaurant operators share lessons, tips, and strategies they used to survive the industry’s worst year on record.

Chains like Cracker Barrel and Chili’s are using small-format kitchens to go places they couldn’t before.

As workers return to their offices and the holiday season gets underway, restaurants in every segment are ramping up catering programs to feed increased demand.

The Bottom Line: Valuations for fast-food restaurants have taken off this year. But more lenders, and some operators, believe the future is good for full service.

Companies need to make real estate a top priority and develop a strategy that suits their needs. And pay attention to the details.

Taste Tracker: Thanksgiving specials at Lazy Dog, Bob Evans, La Madeleine and Baskin-Robbins; El Pollo Loco, Dutch Bros, Dunkin’ and Scooter’s jump ahead to Christmas; bowls roll out at Friendly’s and Vitality Bowls; bacon trends at Church’s and Smokey Bones gets meaty.

  • Page 77