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Operations

Why fast casuals are investing in nontraditional locations

Restaurant concepts are breaking out of the brick-and-mortar mold, seizing growth opportunities at colleges, stadiums, c-stores and similar venues.

Workforce

A bad image costs chain restaurants’ new hires—and aid dollars

Independents had an easier time getting staff and federal relief, according to new data from the U.S. Small Business Administration.

The chain’s 700-unit deal with Reef Kitchens signals that delivery-only locations could be the next big battleground for big concepts, said RB’s The Bottom Line.

Wendy’s plan to open 700 units with Reef Technology is a new high-water mark for the delivery-only restaurant business.

The nearly 40-year-old fast casual, known for its hot foods serving line, is eyeing new store formats and upgraded tech to shorten the “customer journey” to its heaping plates of orange chicken.

The chain has signed a deal with PT Mitra Adiperkasa Tbk to expand in Indonesia as it looks to add more units overseas.

With the purchase of software provider LibertyX, NCR believes it could have hundreds of thousands of crypto payment touchpoints by next year.

As chains come out of the pandemic, they are buying other concepts at a breakneck pace. Here’s why, according to RB’s The Bottom Line.

RB’s The Bottom Line looks at the winners and losers from the past quarter and finds some impressive results, but many chains are still a long way from recovery.

The ice cream chain was doing well going into the pandemic, then took off as consumers ordered a lot of treats. And then it was sold to Inspire Brands.

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