Financing

Why takeout is taking over restaurants

Noah Glass of Olo joins RB's podcast, "A Deeper Dive," to talk takeout and debate the future of restaurant ordering.
Photograph: Shutterstock

Takeout is taking over the restaurant business.

Consumers are increasingly taking their restaurant food with them to eat at their home or office—whether that food originates in a takeout-oriented chain like McDonald’s or a casual-dining concept such as Texas Roadhouse.

In this week’s edition of the RB podcast "A Deeper Dive," Olo founder and CEO Noah Glass discusses this trend. Olo is a platform that helps restaurants with their online and delivery orders.

He discusses the future of online ordering and delivery. He also talks about why restaurant chains should be mindful of the growth in third-party ordering—suggesting that the industry could one day go the way of hotel reservations, where most online reservations are made not on hotels’ sites, but through third-party sites such as Priceline.

Noah glass of old

Noah Glass

This episode is the first of two episodes focusing on the takeout trend, and how some companies are emerging to help the industry adapt to this new reality.

Please have a listen.

Members help make our journalism possible. Become a Restaurant Business member today and unlock exclusive benefits, including unlimited access to all of our content. Sign up here.

Multimedia

Exclusive Content

Financing

In Red Lobster, a symbol of the challenges with casual dining

The Bottom Line: Consumers have shifted dining toward convenience or occasions, and that has created havoc for full-service restaurant chains. How can these companies get customers back?

Financing

Crumbl may be the next frozen yogurt, or the next Krispy Kreme

The Bottom Line: With word that the chain’s unit volumes took a nosedive last year, its future, and that of its operators, depends on what the brand does next.

Technology

4 things we learned in a wild week for restaurant tech

Tech Check: If you blinked, you may have missed three funding rounds, two acquisitions, a “never-before-seen” new product and a bold executive poaching. Let’s get caught up.

Trending

More from our partners