Takeout is taking over the restaurant business.
Consumers are increasingly taking their restaurant food with them to eat at their home or office—whether that food originates in a takeout-oriented chain like McDonald’s or a casual-dining concept such as Texas Roadhouse.
In this week’s edition of the RB podcast "A Deeper Dive," Olo founder and CEO Noah Glass discusses this trend. Olo is a platform that helps restaurants with their online and delivery orders.
He discusses the future of online ordering and delivery. He also talks about why restaurant chains should be mindful of the growth in third-party ordering—suggesting that the industry could one day go the way of hotel reservations, where most online reservations are made not on hotels’ sites, but through third-party sites such as Priceline.
This episode is the first of two episodes focusing on the takeout trend, and how some companies are emerging to help the industry adapt to this new reality.
Please have a listen.