Food

Chili gets a makeover

Chili has always been a mainstay for the 12-unit Braintree, Massachusetts-based Joe’s American Bar & Grill, but it didn’t bowl over Steve Byrne, VP of culinary operations. So last February, he took it off the menu. “That was the biggest mistake I’ve made in my career,” he claims.

Heated competition

To develop a “new and improved” chili, Byrne invited Joe’s 12 chefs—one from each location—into a cooking competition. “We held two chili cook-offs and narrowed down the choices to five finalists,” says Byrne. Everything at Joe’s is made on site, from scratch, so these recipes had to conform to that mission.

Family flavor

The winner turned out to be Victor Sincuir, Joe’s chef at a Connecticut location. The recipe includes elements passed down from his mother and incorporates two types of beans—black beans and chili or pinto beans—as well as tomatoes, cumin and a touch of heat. “It’s very flavorful and it enables our servers to tell a story about the dish. We like to tell stories about our food,” Byrne explains.

Changing it up

The chili that was axed from the menu didn’t contain beans; this version starts with dried beans that are cooked on-premise. In addition, chef Sincuir roasted the cumin to intensity its flavor and upped the amount he used.

The meat of the matter

The beef in the chili tells a story of its own. It’s sourced locally from a Boston supplier, who grinds a special blend of 90 percent chuck and 10 percent shin meat. “The shin meat gives the beef a little more bite so it’s not mushy,” says Byrne.

Smart move

Joe’s guests were happy to have their chili back. “We started by offering it as a special, but now it’s on the appetizer menu and will stay there until the spring,” Byrne reports. It’s priced at $3.95 for a cup and $5.50 for a bowl. “It’s more expensive to make than the original, but we’re not charging more. Getting it back was more important than the cost.” Plus, the recipe has ”legs”—it can easily be cross-utilized in other applications, such as nachos.

Members help make our journalism possible. Become a Restaurant Business member today and unlock exclusive benefits, including unlimited access to all of our content. Sign up here.

Multimedia

Exclusive Content

Financing

Despite their complaints, customers keep flocking to Chipotle

The Bottom Line: The chain continued to be a juggernaut last quarter, with strong sales and traffic growth, despite frequent social media complaints about shrinkflation or other challenges.

Operations

Hitting resistance elsewhere, ghost kitchens and virtual concepts find a happy home in family dining

Reality Check: Old-guard chains are finding the alternative operations to be persistently effective side hustles.

Financing

The Tijuana Flats bankruptcy highlights the dangers of menu miscues

The Bottom Line: The fast-casual chain’s problems following new menu debuts in 2021 and 2022 show that adding new items isn’t always the right idea.

Trending

More from our partners