Operations

How one tavern owner is trying to encourage his customers to get vaccinated

Chicago’s Village Tap is handing out $10 gift cards with proof of vaccination.
Village Tap beer garden
Photo courtesy Village Tap

Jeff Hoffman, owner of Chicago’s Village Tap tavern is well aware of how the coronavirus has become politicized—especially among his fellow restaurant owners.

But he said he is trying to stay outside of the political fray with his latest promotion: Offering $10 gift cards, up to $10,000 worth of them, to any customer who can present their proof of COVID vaccination. Gift cards are being emailed to vaccinated customers the next day and can be used in-person or for pickup of food or drink.

“A lot of it has become political,” Hoffman said. “I try not to view it from that lens as much as possible.”

Instead, he said, he wanted to promote the vaccine because it is the key to “get us back to normal, from a hospitality perspective,” while also thanking the first responders who are currently first in line to get the shots.

Hoffman, who has owned the 30-year-old neighborhood hangout for three years, said all of his 20 employees are on board with getting the vaccination when they’re able.

“We’ll definitely promote that,” he said, once everybody is inoculated. “A lot of our customers are like-minded; I know not everybody is. I’m a huge proponent of the vaccine and it is our only way out of the current situation.”

That “current situation” has been stressful for the Village Tap.

From March until June, the tavern was closed to on-premise business and relied on takeout and beer to-go to stay afloat. The establishment has a large, covered beer garden with heat that has been able to stay open, even into Chicago’s winter. The space normally seats 92 but is currently capped at 40 customers, he said.

“We’ve survived,” Hoffman said. “We’ve had to use the defibrillators a few times but we’ve managed to survive.”

He admitted that $10,000 is a significant cash outlay right now but said it was worth it.

“It’s not like everybody’s going to come in and redeem $10,000 worth of product [at one time],” he said. “It won’t kill us even if it occurred in one month.”

Hoffman is frustrated by his fellow bar and restaurant owners who are ignoring state mandates by staying open for indoor service.

“I understand everyone’s anger and frustration with it, but it really doesn’t help our cause,” he said.

Members help make our journalism possible. Become a Restaurant Business member today and unlock exclusive benefits, including unlimited access to all of our content. Sign up here.

Multimedia

Exclusive Content

Financing

Despite their complaints, customers keep flocking to Chipotle

The Bottom Line: The chain continued to be a juggernaut last quarter, with strong sales and traffic growth, despite frequent social media complaints about shrinkflation or other challenges.

Operations

Hitting resistance elsewhere, ghost kitchens and virtual concepts find a happy home in family dining

Reality Check: Old-guard chains are finding the alternative operations to be persistently effective side hustles.

Financing

The Tijuana Flats bankruptcy highlights the dangers of menu miscues

The Bottom Line: The fast-casual chain’s problems following new menu debuts in 2021 and 2022 show that adding new items isn’t always the right idea.

Trending

More from our partners