Operations

Potbelly is considering closing up to 100 stores

The struggling sandwich chain said same-store sales are now down 45%, up from minus 68% during the height of the coronavirus crisis.
Potbelly
Photograph: Shutterstock

Potbelly Corp. is considering closing “up to 100 shops permanently” after seeing same-store sales plummet as much as 68% during the coronavirus crisis, the fast-casual chain announced late Tuesday.

The Chicago-based chain, which had 427 company-owned units and 46 franchised stores as of March 29, previously warned that it is in danger of breaching covenants in its lending agreement.

“We are contemplating closing up to 100 shops permanently,” CEO Alan Johnson said during a call with analysts. “We are running the business with the conditions we have, not the conditions we had. The intent is to preserve cash.”

In March, the struggling sandwich brand temporarily closed 36 company-operated units, furloughed a third of all corporate employees and cut salaries for all executives and corporate workers by 25%. It will not open any new stores in 2020.

“All of these decisions were necessary and painful,” Johnson said.

On Monday, Potbelly named David Near and Todd Smith to its board of directors as part of an agreement with a coalition of activist shareholders led by Vann A. Avedisian Trust.

The chain has been the target of a number of activist shareholders in recent years, including Ancora Advisors and 180 Degree Capital Corp.

It reported total revenues of $87.6 million for the quarter ended March 29, compared to $98.1 million over the same period last year. Same-store sales dropped 10.1% for the quarter. In the first week of May, sales were down 45%.

In March, the chain drew down its $40 million credit facility. The company also received a $10 million Paycheck Protection Program loan but later returned the funds amid controversy over publicly traded companies receiving such loans.

With its dining rooms closed, the sandwich brand has started selling pantry staples and family meals and is offering curbside pickup.

Members help make our journalism possible. Become a Restaurant Business member today and unlock exclusive benefits, including unlimited access to all of our content. Sign up here.

Multimedia

Exclusive Content

Financing

The Tijuana Flats bankruptcy highlights the dangers of menu miscues

The Bottom Line: The fast-casual chain’s problems following new menu debuts in 2021 and 2022 show that adding new items isn’t always the right idea.

Financing

For Papa Johns, the CEO departure came at the wrong time

The Bottom Line: The pizza chain worked to convince franchisees to buy into a massive marketing shift. And then the brand’s CEO left.

Leadership

Restaurants bring the industry's concerns to Congress

Nearly 600 operators made their case to lawmakers as part of the National Restaurant Association’s Public Affairs Conference.

Trending

More from our partners