Operations
This week’s 5 head-spinning moments: Crisis signs
Is the industry going a little crazy, or is it just a garden-variety midlife crisis? Here's the evidence to consider.
Operations
Bojangles’ uses design to highlight its scratch-made philosophy
Bojangles’ newest prototype features what the chain calls a Biscuit Theater. Behind the cash register is a window looking into the kitchen, where biscuits are prepared.