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Heather Lalley

Managing editor

Articles by
Heather Lalley

Page 116
Marketing

Focus Brands hires its 1st global CMO

Dan Gertsacov, a former McDonald’s marketer, takes on the new post.

Leadership

Former Famous Dave’s COO takes over top post at The Greene Turtle

Geovannie Concepcion becomes president and CEO of the 44-unit sports bar chain.

Technology

Which restaurant chains are winning with tech-enabled ordering?

Consumers rate limited-service restaurants much higher than full-service ones when it comes to integrating technology into ordering, according to Technomic data.

Operations

Independent restaurants feel the squeeze of an Impossible Burger shortage

The meatless burgers have been a consumer hit for many, so much so that the company can’t keep up with demand.

Operations

Del Frisco’s stock tumbles after falling short of Q1 expectations

The restaurant company, which operates the Double Eagle steakhouse chain and other concepts, is still conducting a strategic review with an eye toward a possible sale.

Operations

Pollo Tropical, Taco Cabana hope catering and delivery will lift falling sales

Both brands are amplifying their catering offerings, and Pollo Tropical has opened a virtual kitchen.

Operations

Philadelphia’s Zahav named Best Restaurant at 2019 James Beard Foundation Awards

The awards, presented since 1990, celebrate excellence in food, drink, service, restaurant design and more.

Operations

6 easy ways to jump-start a catering program

Catering is growing 6% year over year, according to Technomic data, but many operators are not taking advantage of its popularity.

Leadership

Mooyah appoints a new president and COO

Tony Darden replaces Michael Mabry, who left the burger chain to head development at Fuzzy’s Taco Shop.

Operations

El Pollo Loco shrinks its menu 20% to simplify operations

The chicken chain’s traffic fell 3.1% in Q1, but its CEO says menu simplification is not to blame.

Operations

Will Shake Shack raise prices on delivery orders?

The fast-casual burger brand, which far exceeded analyst estimates for Q1, is eyeing ways to make convenience pay off.

Operations

Habit Burger plans 5.3% price increase to offset labor

The fast-casual burger chain is raising prices as it sees revenue and same-store sales increase while traffic falls.

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