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Heather Lalley

Managing editor

Articles by
Heather Lalley

Page 66
Financing

Shareholders approve BurgerFi-Opes deal

The better-burger concept becomes a publicly traded company, with cash for expansion.

Operations

Shake Shack tests app-based delivery

The fast casual, which has struggled with traffic during the pandemic, said it plans to roll out delivery via Uber Eats on its app and website systemwide early next year.

Operations

The pandemic spurs 2020’s operating trends

Forced to change how they do business, restaurant operators turned to ghost kitchens, virtual brands, drive-thrus and more.

Operations

2020’s unforgettable restaurant vocabulary words

Operators learned some new terms and some old words took on new meaning during this most unusual year.

Operations

How Wingstop readied itself for a pandemic

The fast-casual wing brand put the pieces in place for digital transformation just before crisis landed at its doorstep.

Financing

Vegan chain By Chloe declares bankruptcy

The fast casual, once a rising star of emerging concepts, blamed the pandemic for its troubles and is seeking a buyer.

Operations

Zuni Cafe makes reusable to-go packaging mandatory

The iconic farm-to-table restaurant is serving all of its off-premise dishes in stainless-steel bowls and boxes, which must be returned after use.

Food

Qdoba to launch mashed cauliflower on menus nationwide

Mexican Cauliflower Mash is a low-carb, keto-friendly option for the fast-casual chain.

Leadership

How Panera Bread is building its team culture—virtually

CEO Niren Chaudhary, who joined the chain months before the pandemic hit, said it is still possible to foster a productive team atmosphere without face-to-face meetings.

Operations

Dave & Buster’s plots major ops changes amid continued pandemic challenges

The eatertainment chain has massively trimmed its menu, added third-party delivery and is eyeing virtual brands.

Operations

Can you pass this week’s restaurant news quiz?

Try to ace the latest Restaurant Business quiz on the week's top stories.

Financing

Blue Star Donuts emerges from bankruptcy

The Portland, Ore.-based chain has added new wholesale partnerships and is expanding its shipping line.

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