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Heather Lalley

Managing editor

Articles by
Heather Lalley

Page 67
Leadership

Potbelly’s CMO to depart later this month

Brandon Rhoten had served as chief marketing officer at the struggling sandwich chain since June 2018.

Leadership

Qdoba names former Taco Bell CFO to its top finance post

Leviathan Winn becomes chief financial officer at the Mexican fast-casual brand.

Food

How one fast casual is re-thinking its menu for the COVID era

Is customization still king for fast casuals? Some chains are moving toward more chef-curated items to speed ordering.

Operations

Fast casuals re-imagine their futures

Operators are mulling new designs and revamped real estate strategies as the COVID crisis drags on.

Operations

Fast-casual pizza races to keep up during the pandemic

These chains, which had largely relied on dine-in business before the crisis, are playing catch-up with quick-service brands.

Operations

Are you on top of this week’s big restaurant news?

Restaurants are working on new designs and menu items to boost revenue as the pandemic drags on.

Operations

Danny Meyer’s Blue Smoke closes for good

The New York City barbecue restaurant, which had operated for 18 years, was widely credited with launching an urban barbecue renaissance.

Operations

El Pollo Loco plans to open a restaurant without a dining room

The fast-casual chicken chain is rolling out two new prototypes, both with a big focus on off-premise traffic.

Technology

Rick Bayless debuts a members-only YouTube channel

The effort, which features weekly cooking demos and live cook-alongs, is designed to help pay the salaries of some of the chef-restaurateur's employees during the pandemic.

Technology

Restaurants create digital kitchens to keep pace with off-premise orders

Second makelines, conveyor belts and other tech innovations are helping operators adjust to increased to-go and delivery demands.

Marketing

Restaurants go all-in on Cyber Monday

Looking to grab some lost pandemic revenue and engage with digital-savvy consumers, operators are taking advantage of a day usually dominated by online retailers.

Food

Chipotle is testing smoked brisket

The new protein is currently available at 64 locations in Cincinnati and Sacramento, Calif.

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