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Heather Lalley

Managing editor

Articles by
Heather Lalley

Page 69
Operations

Chicago launches a contest to boost takeout orders

The city has also announced $10 million in grants for independent restaurants and bars, as well as workforce training resources for laid-off hospitality employees.

Operations

Winter, surging pandemic and no aid plans prompt indies to announce their last service

This is the latest in an occasional series looking at independent restaurants closing their doors permanently due to the pandemic.

Operations

Potbelly remains in a pandemic slump

The sandwich chain has lowered its store closure projections but, with revenue down more than 30% in Q3, it is making plans to lay off corporate staff and cut costs.

Emerging Brands

5 things to know about: Starbird

How a tech-focused chicken concept is revving up real growth with virtual brands.

Operations

Snap Kitchen to close the majority of its stores

The fast-casual chain has been hard hit by the impacts of the pandemic, its CEO said, and will close at least 20 of its 33 locations.

Operations

Drive-thru, delivery give Pollo Tropical and Taco Cabana a Q3 boost

Parent company Fiesta Restaurant Group said it is working on drive-thru upgrades and menu enhancements to keep sales numbers headed in the right direction.

Operations

Aurify to convert shuttered Maison Kayser units into Le Pain Quotidiens

The multi-concept operator, which purchased the two brands out of bankruptcy earlier this year, also bought a commissary kitchen.

Beverage

Panera franchisee tests beer and wine

Beer, wine and hard seltzer will be trialed at five locations during dinner hours, tied to the chain’s rollout of flatbreads.

Leadership

Noodles hires Carl Lukach as CFO

Lukach, who previously worked at lifestyle brand Equinox, replaces Ken Kuick who resigned in August.

Operations

Chipotle hit with labor shortage as workers contract COVID

The chain’s CEO said he expects the problem to worsen as the pandemic surges.

Operations

Wingstop is testing bone-in thighs

The move is designed to protect the chain from the volatility of the chicken wing market.

Financing

Urban Shake Shacks continue to struggle

The burger chain, which has never had a drive-thru, plans to open up to eight of them in the next two years to make order pickups more convenient amid the pandemic.

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