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Heather Lalley

Managing editor

Articles by
Heather Lalley

Page 68
Operations

Fast casuals try to solve the drive-thru riddle

Many in the segment are experimenting with tech-enabled options to keep their elevated fast-casual positioning while creating safe, convenient pickup methods.

Workforce

Fazoli’s adds a daily pay option for hourly workers

The move is designed to help cash-strapped employees during the pandemic.

Food

Smashburger enters the breakfast arena

The better burger chain has expanded its test of the morning daypart and plans to offer it at all new stores going forward.

Operations

Danny Meyer shuts down his restaurants (again) as COVID cases rise

Meyer said all on-premise service at Union Square Hospitality Group restaurants would be suspended to preserve the health and safety of employees.

Emerging Brands

5 things to know about: Mission Taco Joint

How a full-service burrito-and-margarita concept is staying true to its mission and focusing on internal growth during the coronavirus crisis.

Operations

With no aid and more shutdowns, independents face a long, desperate winter

Many independent restaurants limped through earlier closures, thanks to limited federal aid, but operators say their future is even more precarious during this latest round of dining closures.

Leadership

Fuzzy’s Taco Shop adds COO to its CFO’s title

Jessica Wescott, who joined the fast-casual chain in 2018, will take on the dual roles.

Workforce

&pizza: Everyone gets at least $15 an hour in 2022

The progressive pizza chain said it was inspired by the recent passage of the $15 minimum wage amendment in Florida.

Marketing

Chipotle contest puts customers’ favorite orders on the menu

The chain, through a TikTok challenge with influencer David Dobrik, will select three winners in its Chipotle Royalty promo.

Financing

Potbelly is facing eviction from its headquarters

The struggling sandwich chain’s landlord says it is owed more than $800,000 in back rent and other fees.

Workforce

Lettuce Entertain You plans to lay off more than 1,000 workers

The Chicago-based multi-concept operator intends to let go of previously furloughed employees from more than two dozen restaurants, according to a filing with Illinois labor authorities.

Financing

Pie Five and Pizza Inn keep shrinking

Parent company Rave Restaurant Group said its Q1 revenue fell more than 65% year over year.

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