Joe Guszkowski

Senior Editor

Articles by
Joe Guszkowski

Page 113
Operations

6 pre-pandemic storylines you might have forgotten about

A lot happened in the restaurant industry in the months before COVID-19 hit. Here's a look back.

Technology

Uber Eats to share more data with restaurants

Restaurants will be able to see how they compare to nearby competitors and view recommended action.

It was a head-spinning week for delivery, but at least one ghost kitchen came out a winner.

The delivery-only fast casual opened in October is an intriguing new model for the delivery giant.

Here are four areas of innovation to keep an eye on next year.

A set of new guidelines addresses key pain points between restaurants and third-party providers, with the intention of helping to shape public policy.

Santa Clara County and San Jose approved a 15% limit on what third-party providers can charge restaurants.

New charges for diners went into effect this week to pay for perks mandated by Proposition 22.

Its Grubhub+ subscription program will be free through mid-March, and partner restaurants will be added to the service at no charge.

The industry underwent years’ worth of tech adoption in a matter of months.

The delivery leader added customer fees in Denver and Chicago but abandoned a plan to raise charges for some D.C. restaurants.

The online ordering company will look to Zuhairah Scott Washington and Russell Jones to help it continue growing amid the digital boom.

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