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Peter Romeo

Editor at Large

Articles by
Peter Romeo

Page 2
Operations

What US Foods' big changes could mean for customers

A disgruntled investor forced out the CEO and claimed several board seats. It's vowed to improve customer service.

Leadership

Pietro Satriano loses his CEO post at US Foods

Under pressure from a shareholder, the distribution giant said it will begin a hunt for a replacement.

Workforce

Labor regulator echoes union's accusations that Starbucks is playing dirty

A high-level official has leveled several dozen complaints against the coffee giant for its response to the organizing drive.

Operations

Merchants push back on soaring swipe fees

A third area of inflationary pressure for many restaurateurs are the fees charged for processing guests' credit-card payments. Here's why those costs are rising now, and what merchants are doing to slow the climb.

Workforce

Hospitality hiring rises, but so does turnover, new stats show

Restaurants' labor problem is shifting back to retention as much as recruitment.

Operations

Workplace regulators eye new safeguards against excessive heat

With forecasts calling for a hotter-than-normal summer, many state and federal agencies are looking for better ways of protecting kitchen workers and other employees exposed to high temperatures.

Financing

A third of restaurants couldn't pay their April rents, study finds

The figure marks a sharp increase from March, signaling that the industry's recovery has a ways to go.

Workforce

Starbucks says union 'agents' are harassing non-supportive guests and employees

The chain has asked federal labor regulators to halt the intimidation as relations between Starbucks and the union continue to sour.

Operations

The newest Amazon Go is operating a lot like a QSR

The just-opened store features a kitchen that produces up to 30 made-to-order lunch and breakfast items.

Operations

Top 500: Fast-growing Hook & Reel leads the emerging seafood boil segment

The seventh fastest grower on this year's list brings value back to the full-service seafood market.

Operations

This year's National Restaurant Association Show aims for a harder business focus

The emphasis will be on practicality, right down to the cooking demos and social events, according to the event's planners.

Workforce

Starbucks faces sanctions for firing union organizers

Regulators say the chain appears to have violated federal rules when it fired seven pro-union baristas in Tennessee.

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