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Peter Romeo

Editor at Large

Articles by
Peter Romeo

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Operations

Landry’s warns of hacking danger from servers’ errors

Waitstaff mistakes could have exposed customer data for 63 concepts.

Workforce

N.Y. decides to keep restaurants’ tip credit

But other industries will lose that break for employers under proposals that were put forth this week.

At least 12 were shuttered, including a potential new growth vehicle: Make Room for Truman.

Viex Capital said it intends to amass shares and push for a new strategic plan from the casual chain.

Shorter became better as potentially limiting terms were lopped off.

These are the what-ifs on operators' minds going into 2020.

A weekly ranking of restaurant chains’ top TV commercials by effectiveness shows consumers responding to value-oriented pitches from casual brands. But limited-service brands fared better with spots promising an experience.

The front-runner for the Democratic Party’s presidential nomination said the chain’s workforce needs to be organized to counter the franchisor’s power.

The store is less than half the size of a traditional unit, with an emphasis on the bar and off-premise business.

The casual steak chain outperformed all of its sister operations, largely because of how it handled personnel, its parent company said. Olive Garden's comps rose 1.5%.

The group’s CFO and chief people officer will also fulfill the CEO’s duties for the NRAEF until a new chief for both bodies is brought aboard.

Or was consumers’ abandonment of shopping malls the culprit? Add in heightened competition and you have the perfect storm that tripped up the brand, the chain’s leadership says.

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