Jimmy John's

Consumers' Choice Award-winning chains

By Restaurant Business Staff on Jan. 17, 2017

Technomic looks at consumers’ assessments of more than 60 attributes in order to determine the winners of its annual Chain Restaurant Consumers’ Choice Awards.

Operations

Drive-thru packaging with integrity

By Restaurant Business Staff on Feb. 07, 2017

Consumers expect food from the drive-thru to be just as tasty and fresh as food eaten in the restaurant. Packaging is key to delivering on that expectation.

Consumer Trends

The 10 most craveable chain sandwiches

By Lizzy Freier, Dora Meza and Michelle Zalesny on May 30, 2017

Customers reveal which chain subs spark their strongest yearnings.

Top 500 Chains

Jimmy John's Gourmet Sandwiches

Jun. 12, 2017

Roark Capital Group bought a majority stake in the “freaky fast” sandwich brand last fall

Marketing

5 digital ways chains aim to lure undecided diners

By Lisa White on Oct. 20, 2017

A new report gives a glimpse into some of the outreach tactics restaurants are using online.

Jimmy John's accused of 'systematic wage theft'

Aug. 13, 2014

In a new attempt to hold franchisors responsible for the labor practices of stores, employees of the sandwich chain have accused the home office of setting policies that shortchange hourlies on regular and overtime pay.

Ill. sues Jimmy John's over common employment practice

By Peter Romeo on Jun. 09, 2016

The state attorney general says the franchisor is following policies that spare it from pressure to raise wages.

Roark buys majority stake in Jimmy John’s

By Kelsey Nash on Sep. 08, 2016

No leadership shake-ups were announced as part of the deal.

Operations

This week's restaurant nightmares: 'What's so funny?'

By Peter Romeo on Jan. 18, 2017

The humor and goodwill intended by some restaurants this week was taken far differently by the public, once again underscoring the need for caution in the age of social media.

Marketing

Chains with the most memorable advertising by gender

By Lisa White on Apr. 07, 2017

The concepts winning with their marketing efforts aren’t necessarily grabbing the full audience. Here’s a look at the chains resonating with different genders as well as those scoring with both.

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