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How the pandemic sharpened the hearing of O’Charley’s Craig Barber

The casual-dining chain was already pursuing initiatives that would help during the crisis, but communications needed to deepen.


Parent of O’Charley’s gets a new CFO

Kurt Schnaubelt joins the diversified restaurant company from a consulting firm.

The casual-dining veteran's new employer, CraftWorks Holdings, operates nearly 400 full-service restaurants in total, including Logan’s Roadhouse.

Get Top 500 data: sales, units and YOY change, average unit volume, and company/franchise units, as well as Technomic’s analysis, growth forecast and more.

The decision could require restaurants to forego the tip credit for side work and untipped activities.

A parade of concepts have embraced the staple as their big customer lure.

CHICAGO (January 12, 2012)— Innovation drives progress in the restaurant and foodservice industry, fueling customer satisfaction and profitability. The...

Chains ranking highest in their competitive set deliver more than just good food. They’re winning in all aspects of the dining experience, from service to convenience.

Varied-menu concept from American Blue Ribbon Holdings attracting value-conscious diners

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