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O'Charley's

Leadership

O'Charley's service provider names new CFO, chief people officer

Restaurant Growth Services hired Kara Jacobs as finance chief and promoted Clint Lautenschleger to lead HR. Both previously worked at Cracker Barrel.

Operations

Virtual brands become serious business at O’Charley’s

Its delivery-only concepts are generating the sales equivalent of five restaurants, according to CEO Craig Barber.

The casual-dining chain was already pursuing initiatives that would help during the crisis, but communications needed to deepen.

Kurt Schnaubelt joins the diversified restaurant company from a consulting firm.

The casual-dining veteran's new employer, CraftWorks Holdings, operates nearly 400 full-service restaurants in total, including Logan’s Roadhouse.

Get Top 500 data: sales, units and YOY change, average unit volume, and company/franchise units, as well as Technomic’s analysis, growth forecast and more.

The decision could require restaurants to forego the tip credit for side work and untipped activities.

A parade of concepts have embraced the staple as their big customer lure.

CHICAGO (January 12, 2012)— Innovation drives progress in the restaurant and foodservice industry, fueling customer satisfaction and profitability. The...

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