Operations
Virtual brands become serious business at O’Charley’s
Its delivery-only concepts are generating the sales equivalent of five restaurants, according to CEO Craig Barber.
Leadership
How the pandemic sharpened the hearing of O’Charley’s Craig Barber
The casual-dining chain was already pursuing initiatives that would help during the crisis, but communications needed to deepen.
More than half of the restaurant industry’s $491 billion in sales come from the Top 500 chains. And these giants grew at a modestly stronger rate, both in terms of sales and store counts, than the industry overall. Restaurant Business focused on the leading 250 performers to identify trends for our first-ever special report delivering lessons from Technomic’s annual Top 500 Chain Restaurant Report. This special package includes lessons for all operators from the largest chains by segment, menu category and more.