Financing
O'Charley's closes 18 restaurants in one day as sales struggle
The chain has been hit hard by changing trade areas and, more recently, soaring inflation. It believes the "pruning" will help its 91 remaining stores.
Leadership
His title reads 'GM,' but O'Charley's Dwaine Stoneroad acts like he owns the place
That’s just fine with the bosses of this GM of the Year winner. They laud the longtime chief’s innovation and refusal to be an also-ran.