Rewriting the restaurant textbook
On the first day of the Restaurant Leadership Conference, conventional wisdom gets shredded, torched, stomped and buried.
Operations
5 hurting chains that might need an ambulance
An ebbing tide lowers all boats, as most restaurant operations can attest at the moment. Then there are the situations more akin to a shipwreck. Here are some high-profile chains that are still struggling mightily to right themselves.