Subway works to rebuild its business

A management overhaul and major layoffs signal a sense of urgency, but renewed complaints from operators over a new discount show the chain has a ways to go, says RB’s The Bottom Line.


Subway lays off 300 at corporate headquarters

The staff reduction is the latest in a series of massive changes at the Connecticut-based sandwich giant.

The chain’s delivery commercial set more consumers on a path to purchase than ads run by McDonald’s and several other larger chains, according to rating service EDO.

The sandwich giant is the smallest it’s been in a decade after closing a net 1,100 locations in 2019.

The chain’s longtime chief development officer and chief financial officer are retiring amid sweeping changes in company management.

RB’s The Bottom Line examines Subway’s new CEO, including his tense relationship with Burger King operators and whether the chain could be sold.

The company has started requiring operators go to a committee rather than close their stores as it seeks to stem a decline in unit count.

The sandwich giant named Carrie Walsh its new chief marketing officer as its leadership overhaul continues.

These LTOs scored high for craveability in Technomic’s recent survey.

The sandwich giant, once the second-largest chain in the U.S., is expected to fall out of the top five in the Technomic Top 500 for the first time since 2001.

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