Technology

Baltimore County caps delivery fees at 15%

It is the latest in a recent flurry of municipalities limiting the charges for restaurants.
Photograph: Shutterstock

Baltimore County, Md., on Tuesday imposed a limit on the fees charged to restaurants by third-party delivery providers. 

County Executive Johnny Olszewski issued an order capping fees at 15% of the order total. 

It is the latest in a recent flurry of municipalities capping delivery fees. In the past week, Santa Clara County, Calif.; San Jose, Calif.; Minneapolis; and Oregon have also taken similar measures, joining dozens of cities and counties across the U.S. to have done so since the pandemic began.

Baltimore County is home to more than 800,000 people; it does not include the city of Baltimore.

The caps are intended to help struggling restaurants that have come to depend more on delivery with dining rooms closed or limited. Delivery providers typically take a cut of 30% to cover things like driver pay and marketing. While many restaurants support the caps, the providers have said it will force them to pass costs to the consumer.

“By capping the fees that these third-party delivery services can charge, we can ensure more of our money goes where it belongs: in the pockets of our community’s restaurant owners and their staff,” Olszewski said in a statement.

Members help make our journalism possible. Become a Restaurant Business member today and unlock exclusive benefits, including unlimited access to all of our content. Sign up here.

Multimedia

Exclusive Content

Financing

Restaurant franchisors should put the brakes on share buybacks

The Bottom Line: Publicly traded companies often spend their extra cash to buy back shares. But franchisors of struggling chains might be better off investing that cash in the restaurants.

Financing

Key takeaways from the recent round of restaurant company earnings

The Bottom Line: Full-service restaurant chains are winning, slightly, in a weak overall market. Brands are rethinking unit count, focusing on service and pushing a lot of value.

Emerging Brands

Gavin Kaysen's restaurant group is preparing to double in size in four weeks

A godfather of the Minneapolis dining scene, Kaysen says his restaurants are busier than ever. Consumers may be pulling back, but they're still looking for an experience.

Trending

More from our partners