Technology

NYC is considering a permanent delivery fee cap

It would become the second city in the U.S. to permanently limit what delivery companies can charge restaurants after San Francisco advanced a similar bill.
Delivery bikes locked up in NYC
Photograph: Shutterstock

New York City could become the next city with a permanent limit on what third-party delivery companies can charge restaurants.

Council Members Francisco Moya and Mark Gjonaj are introducing legislation that would remove the expiration date for New York's 20% fee cap. The existing law limits delivery charges to 15% and any other charges to 5%, and was enacted in May 2020 to help restaurants during the pandemic.  It will expire 90 days after restaurants are allowed to return to 100% of their seating capacity, unless the new legislation is approved.

On Tuesday, San Francisco took a major step toward becoming the first city in the U.S. with a permanent cap when its Board of Supervisors unanimously passed a resolution to erase the sunset date from its 15% limit. That measure is pending amendments and the mayor's OK. 

Andrew Rigie, executive director for the New York City Hospitality Alliance and a staunch advocate of a permanent fee cap, said the pandemic brought to light the delivery companies' "crazy high fees and unethical business practices."

"Since then, these billion-dollar corporations have only grown more powerful, so it’s critically important to enact a permanent fee cap to better ensure a fair marketplace for independent restaurants," he said in an email.

Temporary caps exist in dozens of cities and counties and a handful of states. Restaurants have generally welcomed them, saying they ease delivery charges that can rise to as high as 30% or more. But delivery companies argue that they will ultimately hurt restaurants because costs will be passed to the consumer. 

"A permanent cap would result in unprecedented, damaging and long-term consequences for locally-owned businesses, delivery workers, diners and the local economy," a Grubhub spokesperson said of San Francisco's new legislation.

New York officials have been particularly aggressive in attempts to regulate companies like DoorDash, Uber Eats and Grubhub. A bill introduced last month would require delivery providers to share more data with restaurants.  And last week, Gjonaj introduced a raft of bills aimed at delivery companies. One would prohibit them from listing a restaurant without its consent; another would require more transparency around how restaurants' phone numbers are displayed.

Members help make our journalism possible. Become a Restaurant Business member today and unlock exclusive benefits, including unlimited access to all of our content. Sign up here.

Multimedia

Exclusive Content

Financing

California may or may not be springing a big surprise on its full-service restaurants

Reality Check: The state attorney general has refused to clarify the scope of the state's pending anti-junk-fee law. It's one more smack in the face to the trade.

Financing

Why social media, and not price, is behind Starbucks' sales problems

The Bottom Line: The coffee shop chain lost momentum quickly in November. That was too fast to be explained by consumer reaction over the prices of its beverages.

Financing

Franchisors who want faster remodels should reach into their pocketbooks

The Bottom Line: Burger King is spending $550 million to get more of its restaurants remodeled, not counting its own upgraded restaurants. More brands should do this.

Trending

More from our partners