Technology

Uber Eats integrates with Instagram, launches 'stories' function

Restaurants will be able to display their Instagram accounts within the app as well as post updates in users' feeds.
Uber Eats and Instagram logos
Image courtesy of Uber Eats

Uber Eats will soon look and feel a bit more like a social media platform.

The company is adding two features for restaurants that will give them new ways to share content with users, one of which is an integration with Instagram itself.

Restaurants will now be able to integrate their Instagram feeds directly into the Eats app. Users can scroll through the feed, viewing food photos, specials and other updates, without leaving the app.

Uber Eats

A second, Instagram-like development called Merchant Stories will allow restaurants to post photos, menu updates and other information that will appear in users' feeds. Users can also "follow" restaurants for updates.

Stories appear on a restaurant's storefront in the app and can be viewed for seven days after they're published.

In early tests, 13% of customers who clicked on a restaurant's story placed an order in the same session. 

The updates are a product of restaurant feedback and are designed to help them engage with customers and build followings, Uber Eats said.

Members help make our journalism possible. Become a Restaurant Business member today and unlock exclusive benefits, including unlimited access to all of our content. Sign up here.

Multimedia

Exclusive Content

Food

The U.S. is rewriting the rules around food ingredients: Why restaurants should pay attention

Government Watch: What the FDA's proposed GRAS overhaul and a forthcoming federal definition of ultra-processed foods could mean for restaurants.

Financing

Steak n Shake gets involved in the midterm elections

The Bottom Line: The fast-food burger chain, which has increasingly embraced MAGA politics and the MAHA movement, took the rare step of actually endorsing political candidates.

Technology

AI agents can help diners book a table. It can also get them banned

Consumers are using AI assistants to land hot reservations. Some are running afoul of reservation platforms’ AI policies in the process.

Trending

More from our partners