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Technology

The latest news and trends in restaurant technology
Technology

Del Taco to add AI voice bots in drive-thrus

 By Joe Guszkowski on Jan. 10, 2023

The 600-unit Mexican chain said the technology from Presto has exceeded expectations. It’s another step forward for restaurant automation.

Technology

Automation is an attractive but risky business, so plan accordingly

 Jan. 09, 2023

Technomic's Take: Artificial intelligence and automation have been all the rage since the pandemic. But the technology still carries risks.

Technology

Jamba’s smoothie robot is coming to hospitals

By Joe Guszkowski on Jan. 04, 2023

The first is open now at Grady Memorial Hospital in Atlanta. It’s the chain’s eighth automated location.

Technology

4 food tech products to check at CES

By Joe Guszkowski on Jan. 04, 2023

Restaurants interested in automation or sustainability will find a lot to dig into at the annual tech showcase in Las Vegas.

Technology

Grubhub to pay $3.5M in D.C. lawsuit alleging hidden fees

By Joe Guszkowski on Jan. 03, 2023

The settlement includes $2.7 million for affected customers. Grubhub will also change how it communicates fees in its app.

Technology

Self-service kiosks may finally be ready for prime time

By Joe Guszkowski on Dec. 19, 2022

The 45-year-old technology has emerged as an effective balm for restaurants' nagging labor shortage.

Technology

White Castle gives $25K in NFT proceeds to employees

By Joe Guszkowski on Dec. 16, 2022

The chain has been selling one-of-a-kind digital images for a year and will put most of the earnings into its Team Member Relief Fund.

Technology

Uber Eats launches robot delivery in Miami with Cartken

By Joe Guszkowski on Dec. 15, 2022

Cartken’s six-wheeled rovers will handle orders for the delivery company starting Thursday, with more cities to come.

Technology

ChowNow cuts more jobs as delivery demand levels out

By Joe Guszkowski on Dec. 14, 2022

The online ordering company is eliminating about 40 positions following a 20% reduction in July.

Technology

4 technologies that will define restaurants in 2023

By Joe Guszkowski on Dec. 14, 2022

Tech Check: This is the stuff that will transform bottom lines, supercharge loyalty programs and start the next viral food trend.

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