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Technology

The latest news and trends in restaurant technology
Technology

GiftAMeal helps restaurants fight hunger—and make new fans

 By Joe Guszkowski on Dec. 12, 2022

The startup turns customers’ food photos into food donations. It says the feel-good transaction makes guests more loyal.

Technology

NYC could ease its 20% delivery fee cap

 By Joe Guszkowski on Dec. 09, 2022

A new bill would allow restaurants to pay more than the current limit for things like marketing and promotions. Grubhub has aired its support for the proposal.

Technology

Here’s how Starbucks’ Web3 loyalty program extension will work

By Jonathan Maze on Dec. 08, 2022

Starbucks Odyssey, a major expansion of the company’s Rewards program into the metaverse, enables customers to collect NFTs and points through interactive activities.

Technology

Buyers Edge buys restaurant accounting company RASI

By Joe Guszkowski on Dec. 08, 2022

It’s the data firm’s 12th acquisition since 2016 and adds another service to its group of procurement and data products.

Technology

Grubhub, Kiwibot team up to deliver more food to college students

By Kelsey Squire on Dec. 08, 2022

The latest robot delivery partnership will debut at the University of North Dakota. Grubhub also has agreements to use robots from Starship and Cartken.

Technology

The year in restaurant technology 2022

By Joe Guszkowski on Dec. 07, 2022

Robots, ghost kitchens and the metaverse made headlines in a turbulent year for tech companies.

Technology

MarginEdge raises $45M for back-office restaurant software

By Joe Guszkowski on Dec. 07, 2022

The company founded by former operators offers invoice processing, inventory management and other managerial tools.

Technology

Uber Eats to pay $10M to settle investigation by City of Chicago

By Joe Guszkowski on Dec. 05, 2022

The city accused the delivery company of listing local restaurants without their permission and violating a 15% delivery fee cap. More than $5 million of the settlement will go to restaurants.

Technology

Boost brand loyalty with compelling post-dining customer experiences

Sponsored content from our partner NCR on Dec. 02, 2022

When consumers dine out, they choose where to go based on a number of factors—menu variety, value, the experience and service they get when they go to a certain place and more. But one thing that they...

Technology

At a Cleveland CloudKitchens, operators say they were set up to fail

By Joe Guszkowski on Dec. 01, 2022

The chefs came to Carnegie Food Hub to grow their businesses. They left discouraged and in the red. It’s part of a pattern at CloudKitchens facilities nationwide.

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