The chain's 100th birthday found it working to reconcile its classic heritage with modern trends. It has doubled down on social media marketing to target younger generations and introduced tablet-based staff training to slow turnover. It's exploring delivery, though "the jury's still out," CEO Kevin Bazner told RB in July.

Top 500 Year2020
2019 U.S. Sales ($000,000)$227
YOY Sales Change1.8%
2019 U.S. Units575
YOY Unit Change-6.5%
Menu CategoryBurger

*Technomic estimate

For complete Top 500 data, including each chain’s sales, units and YOY change, average unit volume, and company/franchise units, as well as Technomic’s analysis, growth forecast and more:

Get the Full Report