The chain's 100th birthday found it working to reconcile its classic heritage with modern trends. It has doubled down on social media marketing to target younger generations and introduced tablet-based staff training to slow turnover. It's exploring delivery, though "the jury's still out," CEO Kevin Bazner told RB in July.
|Top 500 Year||2020|
|2019 U.S. Sales ($000,000)||$227|
|YOY Sales Change||1.8%|
|2019 U.S. Units||575|
|YOY Unit Change||-6.5%|
For complete Top 500 data, including each chain’s sales, units and YOY change, average unit volume, and company/franchise units, as well as Technomic’s analysis, growth forecast and more: