The chain's 100th birthday found it working to reconcile its classic heritage with modern trends. It has doubled down on social media marketing to target younger generations and introduced tablet-based staff training to slow turnover. It's exploring delivery, though "the jury's still out," CEO Kevin Bazner told RB in July.
| Top 500 Year | 2020 |
|---|---|
| 2019 U.S. Sales ($000,000) | $227 |
| YOY Sales Change | 1.8% |
| 2019 U.S. Units | 575 |
| YOY Unit Change | -6.5% |
| Menu Category | Burger |
*Technomic estimate
For complete Top 500 data, including each chain’s sales, units and YOY change, average unit volume, and company/franchise units, as well as Technomic’s analysis, growth forecast and more: