On the other side of that equation is Tim Hortons, which saw its consumer approval ratings slip by nearly 6 points in 2019, according to Technomic. A turnaround plan includes a renewed focus on the chain's core coffee and breakfast platforms along with changes to its loyalty program and a $100 million investment in drive-thru menu boards.

Top 500 Year2020
HeadquartersToronto, ON
2019 U.S. Sales ($000,000)$714*
YOY Sales Change-3.5%
2019 U.S. Units715
YOY Unit Change-1.7%
SegmentQuick Service
Menu CategoryCoffee Cafe

*Technomic estimate

For complete Top 500 data, including each chain’s sales, units and YOY change, average unit volume, and company/franchise units, as well as Technomic’s analysis, growth forecast and more:

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