On the other side of that equation is Tim Hortons, which saw its consumer approval ratings slip by nearly 6 points in 2019, according to Technomic. A turnaround plan includes a renewed focus on the chain's core coffee and breakfast platforms along with changes to its loyalty program and a $100 million investment in drive-thru menu boards.
| Top 500 Year | 2020 |
|---|---|
| Headquarters | Toronto, ON |
| 2019 U.S. Sales ($000,000) | $714* |
| YOY Sales Change | -3.5% |
| 2019 U.S. Units | 715 |
| YOY Unit Change | -1.7% |
| Segment | Quick Service |
| Menu Category | Coffee Cafe |
*Technomic estimate
For complete Top 500 data, including each chain’s sales, units and YOY change, average unit volume, and company/franchise units, as well as Technomic’s analysis, growth forecast and more: