Potbelly closed stores and halted company-owned unit growth last year and hired a consulting firm to help it return to profitability. In a bid to boost operational efficiency, it debuted a new prototype in Chicago that reverses the concept's normal ordering process.

Top 500 Year2020
2019 U.S. Sales ($000,000)$446
YOY Sales Change-2.5%
2019 U.S. Units471
YOY Unit Change-1.5%
SegmentQuick Service
Menu CategorySandwich

*Technomic estimate

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