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50 Great Ideas

The top industry ideas we've spotted in the last year

50 Great Ideas

22. Champion for retention

 Aug. 07, 2018

The Pilot Flying J convenience store chain has potential hires meet with “role champions,” employees who excel in the position. The champions talk with applicants about expectations and demands and pr...

50 Great Ideas

20. Cut the a.m. carbs

 Aug. 07, 2018

The dining team at Geisinger Health System in Danville, Pa.,  makes hash browns using low-carb vegetables such as celery root, rutabaga and kohlrabi. The team says the menu item is a way to appea...

50 Great Ideas

19. Buddy system

Aug. 07, 2018

At Pennsylvania State University, managers ask students and full-time employees if they have a best friend at work. Management says it’s a great measurement of employee morale.

50 Great Ideas

18. High excitement over cocktails

Aug. 07, 2018

As cannabis becomes legal in more states, operators are finding clever ways to promote different menu items. Gracias Madre in West Hollywood, Calif., offers a Stoney Negroni cocktail with CBD oil and ...

50 Great Ideas

17. Personal finance coaching

Aug. 07, 2018

The KFC Foundation, a nonprofit funded by KFC franchisees, launched MyChange, a personal finance program for employees at participating U.S. KFC locations. The goal of the program is to promote financ...

50 Great Ideas

16. Keep a card handy

Aug. 07, 2018

To combat the tough labor market, TJ Schier, president of Which Wich Superior Sandwiches franchisee SMART Restaurant Group, passes out business cards to anyone, anywhere who has given superior custome...

50 Great Ideas

15. Delivery hot spots

Aug. 07, 2018

At a time when chains are pouring into the delivery market, Domino’s is finding new turf to explore. The unabashed leader in delivery added more than 150,00 Hotspots—unconventional delivery zones in p...

50 Great Ideas

14. A pancake a day

Aug. 07, 2018

Servers at Snooze, an A.M. Eatery’s Scottsdale, Ariz., location get to pick a table or two each day to receive a free pancake or another signature menu item. The freebies serve as an incentive to gene...

50 Great Ideas

13. Tapping outside talent for specials

Aug. 07, 2018

Instead of having the in-house chef create ethnic-inspired specials, In Situ, in the San Francisco Museum of Modern Art, offers a rotating menu of signature dishes from 80 chefs around the world. The ...

50 Great Ideas

12. Just Say Yes

Aug. 07, 2018

To help staffers feel empowered, Cava launched a Just Say Yes campaign. The Mediterranean fast casual wants staffers to feel they have ownership of the guest occasion, CEO Brett Schulman said at the R...

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