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50 Great Ideas

The top industry ideas we've spotted in the last year

50 Great Ideas

40. DIY desserts

Supermarket chain Giant Eagle created an eye-catching and interactive DIY bakery experience in select locations. The display features colored sprinkles, piping bags and icings, which are kept chilled....

50 Great Ideas

42. Which water?

To make it easier for servers to refill water glasses at Union Square Cafe in New York City, guests get a glass with a red stripe if they order sparkling water and a plain glass if they request still ...

Dunkin’ Donuts holds weekly mentor meetings for its staff members. Younger employees can ask questions, bring up problems and get advice from more seasoned colleagues, providing a direct source for ca...

Operators want to build a database of customers as well as know who is in their restaurants, and the bowl for business cards has long been a low-tech way to do that. To draw attention to its take on t...

The Pilot Flying J convenience store chain has potential hires meet with “role champions,” employees who excel in the position. The champions talk with applicants about expectations and demands and pr...

On one of the walls at Magpies Softserve ice cream shop in Los Angeles hangs a jumbo roll of butcher paper listing the day’s specials. The low-tech board is easy to update, with a staffer simply rippi...

Punch Bowl Social offers a blue plate special but takes the colored plates a step further. The eatertainment chain offers a green plate special—a plant-forward dish catering to the increase in diners ...

Servers at Snooze, an A.M. Eatery’s Scottsdale, Ariz., location get to pick a table or two each day to receive a free pancake or another signature menu item. The freebies serve as an incentive to gene...

The KFC Foundation, a nonprofit funded by KFC franchisees, launched MyChange, a personal finance program for employees at participating U.S. KFC locations. The goal of the program is to promote financ...

The dining team at Geisinger Health System in Danville, Pa.,  makes hash browns using low-carb vegetables such as celery root, rutabaga and kohlrabi. The team says the menu item is a way to appea...

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