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50 Great Ideas

The top industry ideas we've spotted in the last year

50 Great Ideas

39. Modernizing the rules

 Aug. 08, 2018

To be a more appealing employer, the HR team for convenience chain RaceTrac went through its rules with one question in mind: If a policy is not there to keep customers or employees safe, question it....

50 Great Ideas

43. Driving profits with boozeless

 Aug. 08, 2018

Punch Bowl Social has found its guests are drinking differently than in the past, often imbibing less frequently or at different occasions. In response, the chain’s beverage director, Patrick Williams...

50 Great Ideas

46. Early staging

Aug. 08, 2018

Jason’s Deli has a booming catering business, and at the same time prides itself on delivering on its customers’ same-day needs. The chain can feed a group of any size in as little as 90 minutes. Its ...

50 Great Ideas

49. Giving staff a chance to stretch

Aug. 08, 2018

To allow staff members to expand their capabilities in order to promote excitement and retention, Daniel del Olmo, CEO of Disruptive Restaurant Group, parent of Umami Burger, reassigns staffers to oth...

50 Great Ideas

26. Real-time predictive ordering

Aug. 07, 2018

The Veggie Grill chain has developed a tech stack that includes computer modeling to improve service time. Its first restaurant in Chicago, where it launched the program, has monitors that allow for o...

50 Great Ideas

12. Just Say Yes

Aug. 07, 2018

To help staffers feel empowered, Cava launched a Just Say Yes campaign. The Mediterranean fast casual wants staffers to feel they have ownership of the guest occasion, CEO Brett Schulman said at the R...

50 Great Ideas

15. Delivery hot spots

Aug. 07, 2018

At a time when chains are pouring into the delivery market, Domino’s is finding new turf to explore. The unabashed leader in delivery added more than 150,00 Hotspots—unconventional delivery zones in p...

50 Great Ideas

18. High excitement over cocktails

Aug. 07, 2018

As cannabis becomes legal in more states, operators are finding clever ways to promote different menu items. Gracias Madre in West Hollywood, Calif., offers a Stoney Negroni cocktail with CBD oil and ...

50 Great Ideas

21. Parka prep

Aug. 07, 2018

At University of Michigan, the kitchen staff prepares salads and other perishables in the walk-in wearing parkas and hats supplied for them, then stacks the food on rolling carts to deliver to the din...

50 Great Ideas

24. Happy hour for kids

Aug. 07, 2018

Holiday Inn is bringing back its chocolate milk and cookies happy hour, luring in excited kids—and their parents’ dough. The hotel chain is working closely with its supplier to reinstate the promotion...

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