Operations
Restaurants’ growth plans get stuck in red tape
Operators have increasingly aggressive growth plans and are proposing more complicated restaurant formats than ever. But permitting and construction delays are slowing it all down.
Food
How Panda Express’ Jimmy Wang spreads Chinese culture through food
As executive director of culinary innovation for the 2,500-unit chain, Wang creates dishes that tell a story—a mission that takes on extra importance during Lunar New Year.