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employees

Operations

California Restaurant Association adds primer on contending with active shooters

The free instructional video reviews the best practices for defending staff and guests.

Technology

Bite Ninja raises $11M for remote staffing system

The startup that allows drive-thru employees to work from home said it has deals with five of the biggest fast-food chains.

Wide-ranging new research from the National Restaurant Association highlights gaps between companies’ diversity efforts and employees’ perception of them. That includes companies’ own reporting of the makeup of its workforce.

Chefs provide some key tips for staying cool in hot restaurant kitchens while temperatures hit the triple digits.

The New York City-based multi-concept operator, which was founded by restaurateur Danny Meyer, will reimburse up to $1,500 in travel expenses and will provide counseling and other support, the company said.

In 2018, following a widely publicized racist incident in one of its stores, the coffee giant opened its restrooms to all. But interim CEO Howard Schlutz says a mental health crisis is putting that policy (and worker safety) in jeopardy.

The survey, backed by two unions, found that job seekers with “racially distinctive” Black names were less likely to receive a callback for GM openings and other leadership posts than those with white-sounding names.

Morgan has been with the chicken finger chain for more than 20 years, starting out as a cashier. She’ll oversee recruitment, professional development and more.

The burrito chain is now tying manager and crew bonuses to how many burritos and bowls can be made every 15 minutes.

More than 2,000 people attended the Women's Foodservice Forum Leadership Conference, which also focused on diversity and compassion.

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