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Workforce

Chipotle blasts report that says it passes over Black managerial applicants

The survey, backed by two unions, found that job seekers with “racially distinctive” Black names were less likely to receive a callback for GM openings and other leadership posts than those with white-sounding names.

Leadership

Zaxby’s promotes Michelle Morgan to chief people officer

Morgan has been with the chicken finger chain for more than 20 years, starting out as a cashier. She’ll oversee recruitment, professional development and more.

The burrito chain is now tying manager and crew bonuses to how many burritos and bowls can be made every 15 minutes.

More than 2,000 people attended the Women's Foodservice Forum Leadership Conference, which also focused on diversity and compassion.

The fast casual raised hourly wages last year and brought on thousands of new employees, returning it to pre-COVID staffing levels. But it’ll need many more workers to keep up with its fast growth.

A former employee of the fast-casual chain in Chicago said she was improperly made to use her fingerprint to clock in and out of work.

Donnie Upshaw, who had served as SVP of people for the fast-casual wing chain, was elevated into the new post to oversee culture and talent management for the brand.

Some customers who came to pick up prepaid dinners at the fast casual left empty handed due to “isolated instances of being extremely short-staffed,” the chain said.

Double bonuses, airplane tickets, six-figure salaries and even their very own restaurant are just some of the perks the industry is offering to slow down turnover in the all-important GM post.

Eberhardt previously spent more than 13 years in various human resources roles at Starbucks.

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