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Workforce

Taco Bell is upgrading its benefits for general managers

The company will provide general managers at company stores up to 12 weeks of paid leave for new parents while operators push to hire 5,000 workers.

Financing

Restaurants added a lot more jobs last month

The industry added 175,800 jobs in March and now employs more people than it has since the start of the pandemic.

Workforce

Chick-fil-A’s bottled sauce sales fund more scholarships for team members in 2021

By Patricia Cobe on Mar. 31, 2021

The chicken chain is investing $19 million in employees’ continuing education this year.

Workforce

How to streamline service call needs without corporate staff support

Sponsored content from our partner ServiceChannel on Mar. 23, 2021

Many operators are rethinking the way they manage support, repair and maintenance in their restaurants.

Workforce

Sonic will let customers tip their carhops

By Peter Romeo on Mar. 10, 2021

Sonic Drive-Ins has added a feature to its ordering app that will let customers tip their carhops for good service. The feature is available in 1,000 locations.

Workforce

NYC limits grounds for firing quick-service restaurant workers

By Peter Romeo on Dec. 18, 2020

A bill approved yesterday also requires QSRs to follow the reverse order of seniority when making layoffs.

Consumer Trends

A digital corporate cafe serves the new hybrid workplace

By Patricia Cobe on Dec. 14, 2020

As many employees continue to work remotely, the traditional company cafeteria model is changing.

Workforce

Starbucks promises a more diverse corporate workforce

By Jonathan Maze on Oct. 14, 2020

The coffee giant will tie executive pay to diversity targets and says that 30% of its corporate staff at all levels will come from diverse groups.

Financing

Restaurants have regained half of their lost jobs

By Jonathan Maze on Jul. 02, 2020

The industry added about 1.5 million new jobs last month but remain far off pre-pandemic levels.

Operations

Relief bill extends paid sick leave to a large portion of restaurant employees

By Peter Romeo on Mar. 18, 2020

The aid for employees sickened with COVID-19 will be required of all businesses with fewer than 500 employees. Enterprises with 50 or fewer workers on the payroll can ask for a waiver.

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