employees

The pandemic pushed hospitality workers to make a switch

By Patricia Cobe on Oct. 26, 2021

Layoffs and uncertainty in the restaurant industry drove managers, chefs, bartenders and servers to pursue other lines of work. For some, it’s been a rewarding move.

Workforce

Chipotle is playing the staffing shuffle with its on-site vs. digital makelines

By Heather Lalley on Oct. 22, 2021

Workers are being shifted from the digital kitchen to the front line in short-staffed stores, forcing the fast casual to “throttle” digital orders during peak times.

Workforce

Original ChopShop wants customers to help with hiring

By Heather Lalley on Oct. 20, 2021

The 16-unit fast casual is now offering $50 referral bonuses to diners who send new hires to the chain.

Workforce

Why Ted’s Fish Fry is shutting its doors for three days

By Heather Lalley on Oct. 08, 2021

The seven-unit, quick-service chain in upstate New York is making the expensive decision to give its overworked employees some paid downtime for their mental health.

Workforce

Chipotle could pay $8M under proposed settlement in overtime case

By Heather Lalley on Oct. 05, 2021

It would be the second such settlement this year for the fast casual, which agreed to pay $15 million in March to a group of workers who said they were wrongfully denied overtime pay.

Workforce

ICE switches to kinder, gentler immigration enforcement

By Peter Romeo on Sep. 30, 2021

Indiscriminate roundups of undocumented restaurant workers may be things of the past, according to federal officials.

Workforce

Pizza Hut, needing 40,000 workers, highlights its advancement opportunities

By Jonathan Maze on Sep. 28, 2021

The pizza giant is holding its first hiring conference in hopes stories of workers’ long-term success in the business will inspire new and existing employees.

Workforce