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employees

Workforce

Restaurants lodge court challenge of predictive scheduling

A coalition is making a stand in New York, arguing that New York City’s version of advance scheduling requirements are illegal.

Workforce

Cross-training staff eases the labor crunch

Employees with dual roles can help address the shortage of skilled workers.

Workforce

Turnover of restaurant employees begins to slow

By Peter Romeo on Oct. 11, 2018

But the slight deceleration won’t be enough to knock retention off the top of most operators’ worry lists, says People Report.

Workforce

KFC pushing new technology for its workers

By Jonathan Maze on Sep. 05, 2018

The chicken chain is testing voice-activated technology, social media and QR codes to improve training and the work environment.

Workforce

Restaurants added 17,600 jobs last month

By Jonathan Maze on Jun. 01, 2018

But the industry’s rate of hiring has slowed in recent months.

Workforce

Is Uber competing with restaurants for workers?

By Jonathan Maze on Apr. 19, 2018

In a tight labor market, the gig economy is adding a new wrinkle to the industry’s labor challenges.

Operations

Here’s how competitive the restaurant industry really is

By Jonathan Maze on Apr. 17, 2018

The annual Restaurant Leadership Conference in Phoenix provided confirmation for some things we already knew and perhaps a few we didn’t—like the inevitability of alcohol delivery.

Workforce

KFC workers to get access to personal finance help

By Jonathan Maze on Apr. 11, 2018

The KFC Foundation is making its MyChange personal finance program available to the chain’s employees.

Workforce

Restaurant hiring went flat in March

By Jonathan Maze on Apr. 06, 2018

The industry added no jobs amid a tight labor market and weak sales.

Workforce

Critics say McDonald’s hasn’t kept its minimum wage promise

By Jonathan Maze on Apr. 02, 2018

A labor-backed group says the company isn’t paying $1 above local minimums, something it promised in 2015.