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The chicken chain is testing voice-activated technology, social media and QR codes to improve training and the work environment.
But the industry’s rate of hiring has slowed in recent months.
The year was not without its Freddy Krueger moments for restaurants. Here's a look back at the times restaurateurs wondered if they were awake.
Offering work-life balance is a major selling point in this insomnia-inducing labor climate. But delivering on that promise is a tall order. Here are a few ways operators are making flexible schedules business as usual.
Five Latina employees of a location in the Boston area claim a “sexually offensive work environment.”
The company is increasing its tuition assistance program using savings from federal tax reform.
The KFC Foundation is making its MyChange personal finance program available to the chain’s employees.
Only a stretch can explain this week's blunders, mishaps and cons.
Wages and workforce quality are the two most prevalent worries among the Top 100 operators. Here’s how they’re coping.
The company is also giving workers added benefits, and stock, as a result of tax reform.
See the full ranking of the Top 100 concepts, which account for more than $1.8 billion in annual revenue, and learn how they are putting hospitality first.
Peter Romeo highlights the moments restaurateurs miss at their own peril
As restaurants begin to reemerge, one year since it all began, Restaurant Business takes stock of the massive changes the virus has brought.