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franchising

Financing

McDonald’s U.S. president urges franchisees to start talking again

Joe Erlinger said operators' “pause” on non-essential communications was “not in the system’s best interest” as the chain’s franchise relations remain strained.

Financing

McDonald’s wants its latest discrimination lawsuit dismissed

The burger giant says that claims made by existing operators are “without merit,” and says it wants every franchisee to “thrive.”

Financing

McDonald’s U.S. president vows to improve communication with franchisees

By Jonathan Maze on Dec. 22, 2020

Joe Erlinger told the system that the company needs to “provide greater transparency and visibility to the entire system” amid a dispute over fees with its operators.

Financing

McDonald’s fight highlights a common source of franchise conflict

By Jonathan Maze on Dec. 18, 2020

Franchisors benefit from higher sales, while franchisees need to make a profit. The difference frequently causes controversy, says RB’s The Bottom Line.

Leadership

Creator of Twin Peaks and Velvet Taco gets new CEO, new identity, new focus

By Peter Romeo on Dec. 17, 2020

Randy DeWitt has been succeeded as CEO by Jack Gibbons, and the company has been recast into a venture called FB Society

Financing

Why ghost kitchens may not be all they’re cut out to be

By Jonathan Maze on Dec. 16, 2020

This week’s RB podcast “A Deeper Dive” features Fransmart CEO Dan Rowe talking about ghost kitchens and franchising.

Financing

McDonald’s franchisees plan to re-evaluate value offers

By Jonathan Maze on Dec. 16, 2020

The company’s operators voted to restrict unessential contact with the company amid a dispute over oncoming fees.

Financing

Wendy’s and NPC International are at an impasse on negotiations

By Jonathan Maze on Dec. 10, 2020

The burger franchise is going to mediation in a dispute with its largest franchisee over a proposed bankruptcy sale to Flynn Restaurant Group.

Financing

Franchisees revolt against McDonald’s growing fees

By Jonathan Maze on Dec. 09, 2020

The company’s battle with its owners highlights franchisors’ secondary fees and charges for its operators, a common franchising flashpoint.

Financing

Franchisees warn of higher prices as Subway takes away delivery rebates

By Jonathan Maze on Dec. 09, 2020

The company had been rebating royalty payments on delivery fees but plans to end the incentive next year, which could lead operators to raise prices on those orders.

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