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ghost kitchen

Technology

At a Cleveland CloudKitchens, operators say they were set up to fail

The chefs came to Carnegie Food Hub to grow their businesses. They left discouraged and in the red. It’s part of a pattern at CloudKitchens facilities nationwide.

Operations

Year of reckoning brings more change to Reef Kitchens

A growth-at-all-costs mentality led to problems at the ghost kitchen company. Now it’s slowing down to reassess.

The food giant will offer free advice on the off-premise business, drawing on lessons learned from its own delivery-only concept, Pep’s Place.

Tech Check: Burger King owner Restaurant Brands International is the latest conglomerate to stack its concepts in a digital-only format. Here’s why the idea is a slam dunk.

KYLO Food Hall in downtown Miami offers items from Burger King, Popeyes and Firehouse as well as local concepts. Customers can order from all of them at once.

Oomi Digital Kitchen will build on the traditional delivery-only model with a co-packing business and a focus on group orders.

As more operations digitize, instant updates to menu prices are becoming possible for the first time. That could help restaurants ease inflation and drive traffic. But will customers be on board?

The former marketer for Wendy's and Papa John's will help promote the company's Mix brand as it prepares for growth.

Tech Check: The delivery-only model is unlikely to live up to bold early projections. Some recent developments show where it might be headed.

The Bay Area startup wants to help local restaurants expand via its Noshery Food Halls.

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