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human resources

Workforce

When to use or lose HR software

 By Alaina Lancaster on Mar. 21, 2017

Operators are automating the hiring process without feeling robotic.

Workforce

3 ways restaurants are measuring employee satisfaction

 By Alaina Lancaster on Sep. 06, 2017

An annual employee engagement survey might not be enough in this competitive labor market. Some restaurants are finding ways to check in with staff on a monthly, weekly or even daily basis.

Workforce

3 ways top-performing restaurant chains retain general managers

By Alaina Lancaster on Dec. 22, 2017

Chains with winning sales numbers do these three things for their GMs.

Workforce

4 ways to ready a restaurant for the off-premise boom

By Alaina Lancaster on Apr. 20, 2017

Read on for tips to smoothly transition into upping takeout and delivery services.

Workforce

How to build a team of responsible whistleblowers

By Alaina Lancaster on Sep. 22, 2017

Here’s how restaurants are working to build healthy cultures in which staff feel comfortable raising their voices.

Workforce

3 ways Cameron Mitchell Restaurants drives down turnover

By Alaina Lancaster on Feb. 01, 2018

Here’s how the 16-concept restaurant group retains top talent.

Workforce

5 HR tips from James Beard-nominated concepts

By Alaina Lancaster on May 03, 2017

Check out these recruiting and retention strategies from buzzed about restaurants.

Operations

Is it time to update your employee manual?

By Jonathan Deutsch, Ph.D. on Oct. 12, 2017

Advice Guy weighs in on a new grooming policy that doesn't jibe with the handbook.

Workforce

Are you paying your GMs enough?

By Peter Romeo on Mar. 16, 2018

Prevailing pay rates vary widely by gender, segment and region, a new study shows. Here are some benchmarks to see how your operation compares.

Workforce

Ways of making them talk: Getting employee feedback

By Sara Rush Wirth on Apr. 10, 2015

Many sitting in the C-suite have found that, when soliciting employee feedback, a strict reliance on the Internet won’t work.

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