human resources


Are you paying your GMs enough?

Prevailing pay rates vary widely by gender, segment and region, a new study shows. Here are some benchmarks to see how your operation compares.


Ways of making them talk: Getting employee feedback

Many sitting in the C-suite have found that, when soliciting employee feedback, a strict reliance on the Internet won’t work.

It’s never good when employees make mistakes, but it’s even worse when they do it in a room full of reporters.

Wages and workforce quality are the two most prevalent worries among the Top 100 operators. Here’s how they’re coping.

More than 120 plans are available for companies with as few as two employees.

John Costello, a driving force behind Dunkin’ Donuts and Baskin-Robbins’ marketing campaigns, will transition to a strategy role before retiring in 2016.

Unemployment rates and high turnover are hammering the industry. Here’s what restaurants can do to cope, according to analysis of new research.

An employment lawyer’s forecasts what’s next for overtime and joint employer.

The KFC Foundation is making its MyChange personal finance program available to the chain’s employees.

The state House approved a bill that would set a wage of $4 an hour for tipped employees, with the rest of the minimum wage presumed to come from gratuities.

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